Health Spa Business Plan Leave a comment

SoulSpace is determined to be Raleigh’s premier spa/salon. They will quickly grow market share through a unique mix of services and products. SoulSpace offers customers a relaxing and rejuvenating environment that can cater to all of their needs. The business will be run as a partnership by Debby Long and Steve Long. Equal parts of the operation will belong to Linda Hill-Chinn and Debby Long.

Products and Services

SoulSpace offers a wide range mind and body wellness products and services. The salon will offer both males as well as females all kinds of hair styling services. The spa business provides holistic methods for massage, bodywork, or energy work. All of this is done in a serene and relaxing setting.

SoulSpace has selected Raleigh, NC for their new business venture. Over the past few years, Raleigh has been consistently voted the best place in America to live and work. It regularly makes the top ten lists of Forbes Money and Inc. magazines. Raleigh has one of the most educated populations that loosely correlates to earning potential, or at least indicates a higher average household income. Additionally, the downtown area has undergone a recent renovation that has attracted a lot of new businesses as well as become a hot urban area.

Competitive Edge

SoulSpace’s competitive edge is their unique combination of services, location, and customer-centric focus. Both the extraordinary location and services have been discussed previously. SoulSpace was founded with the goal of providing reliable, quality services. SoulSpace has an innovative training program that is extensive in its depth, properly training employees to provide an unprecedented level of customer service. SoulSpace customers leave with the impression that their needs were met far beyond any previous expectations, and in a way that is superior to any competitors. The customer-centric business model is more than just a slogan. Employees have financial incentives to provide exceptional service. SoulSpace can achieve its ambitious goal of 90% return customers by using this system.

Financials

SoulSpace projects that the company will see substantial growth in sales revenue by year 2. In year two, the business will be profitable and have a healthy profit after taxes. When SoulSpace begins their fundraising efforts they will consider options such as LLC status to replace the partnership business formation that they have currently adopted.

SoulSpace is an exciting business that provides a combination of sought after services that are not currently offered by a direct competitor. SoulSpace will offer a serene and relaxing environment for various body and mind rejuvenation services to the growing Raleigh population.

1.1 Objectives

Here are the goals for SoulSpace.

1. Substantial sales revenue by end of second year.
2. Profit before tax by end of second year.
3. At least 90% clientele return rate by end-of-first year
4. End of the first calendar year, establish yourself as a destination for community members.

1.2 Mission

SoulSpace will offer a relaxing, yet stimulating environment in which customers can relax their mind and body. It will also help them reconnect to their true purpose by offering a variety of holistic methods such as massage, body work, energy works, and hair style. SoulSpace will become a trusted destination for people who want to escape the stresses and revitalize their minds, bodies, and lives.

Success: 1.3 Keys

1. High quality, skilled employees who are familiar with energy work and have a soothing spiritual disposition.
2. It is important to build trust among the community and ensure that each customer’s needs can be met at every visit.
3. Easily accessible location.
4. Effective advertising.