Janitorial Services Business Plan Leave a comment


Janitorial Services Business Plan


Introduction

Clean Office Pros, a new cleaning company, specializes in office cleaning. They serve the Kansas City area. The business will sell office cleaning and related services to businesses with office spaces of any size. To that end, Clean Office Pros seeks funding for equipment and initial operations of the business.


The Company

The business was established in 2009 and offers services such as office cleaning, window cleaning, floor treatment, and carpet cleaning to businesses in Kansas City. Paul Vinci (cleaning industry professional) and Reid Werbitt (business owner), founded the company. Their combined expertise has allowed them to devise a new strategy for serving and reaching business clients. The business will operate from a central facility with storage and will employ the services of skilled cleaning crews.


Services

The basic office cleaning services offered will revolve around a monthly schedule of office cleaning. This will be done with great care for clients’ privacy, security and assets. Clean Office Pros will sell additional services to existing clients to enhance their relationship. Organizational services will be introduced in after three years. Services will be environmentally friendly, both in the products used and in their methods of disposal.


The Market

The current market includes 40,000 small, medium and large office businesses. This market is expected see healthy growth, in particular for small offices. Small offices will be the initial target market. By focusing on small offices, the company will be able to establish a reputation by working with many clients. This will also allow for the streamlining and improvement of operations.


Financial Results

In its second year of operation, the business will have $1 million in annual sales and start paying dividends to its investors. In the first year, the net profit will reach $70,000 and will double the next year. Break even will be achieved quickly partially due to the fact that the management is experienced with sales, marketing, and operations, and that all cleaning crews will be paid only for hours worked, reducing the payroll risk for the business.

Objectives

Clean Office Pros hopes to be a leader when it comes to office cleaning in Kansas City. We will be pursuing specific objectives over the next two-years, including:

  • To establish a solid client base of 100 clients who sign up for monthly cleaning plans. This will allow us to clean over 800,000 square feet each month.

  • To establish operations infrastructure, which includes a central headquarters, 5 delivery vehicles, professional management, and documented procedures for operations and cleaning.

  • To create healthy gross margins by becoming a significant buyer, lowering vendor prices for cleaning supplies, and by training low-cost labor to become more productive.

  • To foster a culture that encourages creativity and resourcefulness in all employees by rewarding those who contribute to cleaning and encouraging them to think up new cleaning methods.

Mission

Clean Office Pros strives to make sure businesses have an office that is spotless to support their work and to forget about cleaning. Clean Office Pros values its employees’ ability to clean well and clean intelligently, and listens to its clients to complete the task.

Keys to Success

Clean Office Pros will help you succeed in your office cleaning business.

  • Foster an environment of employee empowerment from day one of operation to make sure cleaning crews clean well (thoroughly and carefully) while cleaning smart (efficiently)

  • Listen attentively to the needs of the client and communicate this information effectively to cleaning crews

  • Learn and stay an expert in green cleaning practices.

  • For cleaning to be considered complete, it must meet or exceed the client’s expectations.

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